Shipping Policy

Online Bike Purchases
Complete Bikes: All bikes are available for local pickup or shipping Canada wide. All online bike purchases may take up to week to process, we will contact you as soon as your bike is ready for pick up or shipping!

Please note: Order cancellations requested after the bike is ready for pickup or shipping will have a restocking fee applied. If accessories have been installed or the bike has been boxed, labour fees will be deducted from the total refund amount.

All Other Online Purchases
All online purchases with the exception of bike purchases are eligible for the following:

Free Local Pick-Up: You will receive notification as soon as your order is ready. We attempt to process these orders in less than an hour during opening hours. Orders placed during closed hours will be processed for opening the following day.

Local Delivery: We work with the amazing folks at Send It Courier to offer local same day delivery Tuesday-Friday on orders placed before 12pm and next day delivery on orders placed after 12pm. Please leave any mandatory information in the checkout notes such as buzz numbers or safe drop spots.